Select your robe, choose your size, and complete checkout. As each piece is made to order, we recommend reviewing our size guide before purchasing.

You will receive an order confirmation email as soon as your purchase is complete. If it doesn't arrive within a few minutes, please check your spam folder or contact us.

Please contact us as soon as possible. We can update your address before your order is dispatched, but are unable to make changes once it has shipped.

As each Gila robe is made to order, please allow up to 3 business days for production. Once dispatched, you will receive a confirmation email with tracking details.

Production takes up to 3 business days. Once dispatched, most orders within South Africa arrive within a few business days, depending on your location. For standard free deliveries, expect your Gila robe at your door within 6-8 working days.

Yes. We offer free delivery on all orders within South Africa. An express delivery option is also available at R120 for faster shipments.

Each Gila robe is crafted from premium chenille with a soft 100% cotton lining.

If your robe arrives faulty, damaged, or does not match what you ordered, please contact us within 7 days of delivery. In line with the Consumer Protection Act, we will repair or replace it at no cost.

We recommend a gentle, cold machine wash and avoiding harsh detergents or bleach. Reshape while damp and lay flat or hang to dry. Avoid direct heat on embroidered areas.